Important things to know … before admission

The Istituto Clinico Humanitas is covered for admission and treatment facilities by the National Health Service for which it is possible to enter the hospital with the family doctor's prescription. Admission can be to the wards or to medical/oncologic or surgical Day Hospital. Patients who do not wish to use the NHS and are paying patients or patients insured with Companies or Insurance Agencies, with conventions in Humanitas, follow a distinct route for booking/admissions. Numerous direct and indirect coverage is active also for admissions.

NECESSARY PERSONAL DOCUMENTS

• Identity card
• Regional medical card
• Fiscal code

Medical documentation

• ASL family doctor's prescription, with the statement "ricovero per…"
• Diagnostic exams and tests already carried out and any eventual clinical records of previous admissions
• Habitually taken drugs
  

Personal effects

• Tooth brush
  
• Underwear, dressing gown, slippers, pyjamas, towels

Contacts
NHS admission: tel: +39.02.82246233 and +39.02.82246236
admissions under special conventions: +39.02.82246250
for further information regarding admissions, contact Humanitas' Servizio Clienti : +39.02.82246205

Please remember that…
It is important to notify the doctor regarding any drugs that are taken habitually, even if they are just laxatives, pain killers and cough medicine.

Important things to know … during admission

On admission to the wards you will be given an information form which contains all the most important details concerning your ward and the Operative Unit in which you will be staying.

Ward rooms
The rooms have two beds, and are designed for maximum comfort and furnished with all the necessary healthcare equipment, with oxygen, aspirator, safety electric system, communications system. Each room is supplied with:

• adjustable air conditioning;
• remote controlled bed;
• electric movement of blinds/venetian blinds with button on bedhead;
• button panel for calling nurse or to speak through intercom with nurse;
• reading light;
• filtered light (on wall in front of bed) for non-disturbing night lighting;
• selector for listening to three radio programmes;
• wardrobe for personal effects with compartment for a small bag/case;
• bedside table for each patient;
• safe for each patient: the instructions form is in the bedside table drawer;
• bathroom;
• television with remote control which will be handed over on request at admission;
• a telephone can be connected for who requests it at admission.
  

Food and diet
Breakfast is served at 7.30/8.00, lunch at 12/12.30, and dinner at 7.30 p.m.

Visits of relatives and friends
Advised visiting hours are between 11 and 12 a.m. and 5 and 7 p.m. every day. It is possible in particular cases to receive visits between 8.30 a.m. and 8.30 p.m. but patients are begged to limit these as much as possible. Visitors are not allowed during the night, between 8.30 p.m. and 8.30 a.m., unless in specific cases (e.g. relatives of operated or seriously ill patients) for whom written consent is required (ask the head nurse). Children under the age of 12 years are not allowed into the wards for hygienic purposes, in particular for infection prevention. Exceptions are possible in certain cases for which it is necessary to have written permission (ask the head nurse).

Important things to know … on discharge

You will be given a letter addressed to your family doctor at the moment of discharge. During opening hours of the PARC Admissions (1st floor; times: 8.00 a.m./6.00 p.m. Monday-Friday; 8.00a.m./1.00 p.m. Saturday; 2.00 p.m./5p.m. Sunday) you can pay for any extra services you may have used during your stay (TV, telephone, etc.); request a copy of your medical card which can be posted to you (on payment). You can also request a certificate proving your period of stay, to give to employers. Subsequent check-ups will be carried out in the Outpatients Unit of Humanitas on appointment.